BM
BENSON M
1 reviews | Active since Jul 2019
30 Dec 2025, 08:21
Very bad service and don't bother give feedback
My bank card was blocked for suspicion activity ,i tried going to the branch ,sent them several emails and so tried texting on whatsapp still no feedback ,every agent sing same song they haven't received feedback from ***** department they will send follow up email but seem like they have ghost ***** department cos they don't bother with feedback
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Capitec Bank's replyOfficial
30 Dec 2025, 08:35Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply30 Dec 2025, 08:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.