hH
hennie H
1 reviews | Active since Jul 2024
23 Jul 2024, 16:35
Very bad service!!!
I Am very very disappointed and angry with the service I am receiving from Capitec bank to sort out my issue, numerous emails sent, promise to phone me but still nothing!! I have been with Capitec a long time and this is unacceptable!! the same issue I had with my FNB app I am now having with my Capitec app because I am overseas, and FNB very quickly helped me with my problem and its was sorted!! Don't know what to do to get help from Capitec?????
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Replies (2)
Capitec Bank's replyOfficial
23 Jul 2024, 17:16Good day Hennie,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply23 Jul 2024, 17:16
Official
Good day Hennie,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
hH
hennie H's updateReviewer Update
25 Jul 2024, 16:28its has been 2 days now and still Capitec has no interest in resolving the issue, this is turning into a nightmare bank to be honest!!! WHY are you not wanting to assist a client with a simple issue?????
hH
hennie H's update25 Jul 2024, 16:28
Reviewer Update
its has been 2 days now and still Capitec has no interest in resolving the issue, this is turning into a nightmare bank to be honest!!! WHY are you not wanting to assist a client with a simple issue?????