Very bad service

<p>I was trying to buy a car from someone and they lured me into depositing money into their Capitec Account. The guy said he had been ****med of another car he was selling so he wanted to be sure dat I am a serious buyer. We agreed on a small deposit then I would be able to see the car. After doing dat he said his wife is not happy I need to put more money first. I then realised that he was ******** me as he kept wanting me to put more money in his account and not doing his part.</p> <p><br /> </p> <p><br />I was still at the Bank, Capitec Midlands in Pietermaritzburg, so I spoke to a consultant who then called Forensics and they blocked the account pending me getting an Affidavit from the police.</p> <p> </p> <p><br />I went to do dat straight away and returned within an hour with everything. I sat with another consultant who then scanned the Affidavit and deposit slips, and with the help of his manager they sent them to Forensics; and I was asked to call back in 2 weeks if I havent heard anything.</p> <p> </p> <p>I came back to Joburg and went to another branch to follow up. Upon the consultant calling Forensics firstly he was told that they did not get any forms, so he scanned my copies again and resent.</p> <p> </p> <p>The next day they came back to say the customer has withdrawn all the money.</p> <p> </p> <p>So they apparently only freeze the account for 24hours but the investigation takes days. Does dat even make sense.</p> <p> </p> <p>And now they will not even pay me back my money because of their staff's incompetence. I have lost money because they decided to unfreeze the account even though the money was still in the account wen I opened the case.</p> <p>This is *******...I will be closing my Capitec account!!</p>