MC
MS C
1 reviews | Active since Aug 2022
20 Jan 2025, 10:35
Very bad service
Today I just used the app trying to buy airtime for R80 and I made an error and bought R800 airtime called the bank immediately amd they bluntly told me its not their fault and its not reversalable I must just deal with it or call vodacom. Im so hurt Im orgonising s funeral nd need that m9ney back they were not helpful at all also called vodacom they telling me only capitec can help.
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Capitec Bank's replyOfficial
20 Jan 2025, 12:38Good day MS C, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply20 Jan 2025, 12:38
Official
Good day MS C, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.