HM
Happy M
1 reviews | Active since Oct 2011
26 Feb 2016, 20:23
very bad service
i received a call from one of capitec consultant on 19/02/2016 to say i must come and activate my multi loan.today 26/02/2016 i went to one of capitec branch in midrand boulders the lady by the name Thabiso she forced me to take loan and i told her i'm not here for personal loan i;m here for activate my multi loan and then she started to call name ,undermine my salary(9250) is the first time that i'm experience this kind of service,
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Capitec Bank's replyOfficial
29 Feb 2016, 09:17Hello happyratau,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Azalea Muller will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Azalea Muller will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply29 Feb 2016, 09:17
Official
Hello happyratau,
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Azalea Muller will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Azalea Muller will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank