MC
Mirriam C
1 reviews | Active since Apr 2019
03 Nov 2021, 13:55
VERY BAD SERVICE
CAPITEC BANK IS THE WORST BANK EVER, SOME ONLINE THING I DONT EVEN KNOW DEDUCTED A LOT OF R15.18 THAT COME CLOSE TO R600 THEY ARE TELLING ME THEY CANT REVERSE IT AND I SHOULD PAY R80 PER TRRANSACTION WHICH IS 15.18 PER TRANSACTION AND I SHOULD CHANGE MY CARD AND PAY R70 FOR A NEW ONE ON TOP OF THE MONEY I LOST I AM DEFENATELY CLOSING MY ACCOUNT OTHER BANKS WOULD LOVE ME TO BANK WITH THEM. I AM SO ANNOYED, BANK THAT IS ALWAYS EASILY *****ED THIS IS NONSENSE AND CONSULTANTS IN THAT BRANCH IN DURBAN SALLISBERY DONT EVEN CARE.I WISH THIS BANK CAN CLOSE DOWN ONE DAY
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Replies (2)
Capitec Bank's replyOfficial
03 Nov 2021, 14:37Good day Mirriam
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply03 Nov 2021, 14:37
Official
Good day Mirriam
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 17:51Hi Mirriam
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 17:51
Official
Hi Mirriam
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank