JO
Joan O

1 reviews | Active since May 2017

14 Oct 2020, 14:16

Very bad Service

Capitec The Reef Shopping Centre Germiston I can never EVER deposit money at both ATM machines and you cant deposit in the branch.

0
Replies (3)
Capitec Bank
Capitec Bank's reply14 Oct 2020, 16:11
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply15 Oct 2020, 13:11
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank

JO
Joan O's update20 Oct 2020, 09:13
Reviewer Update
NO THIS HAS NOT BEEN RESOLVED
Yesterday I once AGAIN could NOT deposit money at your branch at The Reef Shopping Centre.........
Both ATM machines where full and you cant deposit in the branch.
STOP DOING PR AND SENDING NICE LITTLE RESPONSES AND FIX THE PROBLEM.
ITS BEEN MONTHS NOW