Very Bad Service

To whom ever may be reading this...<br> I dont want to name the consultants name simply because i feel that my various complaints stem further than just one person.<br> a quick brief of my report and dealings with Capitec Bank...<br> 2 weeks ago, i approached Capitec Bank to find out about opening a savings account and applying for a personal loan.<br> i currently bank with both Nedbank and FNB. sadly over the past few years FNB have disappointed me time and time again so i am planning on settling my accounts and closing them up.<br> I decided to approach Capitec to be my second bank.<br> <br> after a going through the credit process and sending through my relevant documentation i began to wait for a response. 1 week had past , so i decided to follow up , after calling and emailing and calling some more i eventually got through to the consultant. He still has not rep**** to my emails and as for the call centre , one is lucky to get through. after calling at least 5 times and having the phone picked up and put down on me , someone decided to answer.<br> the consultant told me he had no update but would follow up and revert back,<br> another week has past now and still no reply or telephone call.<br>