LM
Linda M

1 reviews | Active since Mar 2015

01 Dec 2016, 11:11

VERY BAD & POOR SERVICE

<p>Good day,</p> <p> </p> <p>I am very dissaponted with the service i recived ast CAPITEC BANK AS A WHOLE. Today 1 December i went to the branch in kerk str and the service is way to bad for such a BIG financial institution. When i initially opened my account with them which is more than 5 years ago they captured my residential address incorrectly and they had the correct information wit them, Now it is a BIG ISSUE FOR THEM TO CORRECT THEIR MISTAKE.... WHEN YOU DID SOMETHING WRONG YOU NEED TO OWN UP AND THEY ARE NOT OWINING UP. I WOULDN'T RECOMEND PEOPLE TO GO TO A BAD FINANCIAL INSTION THAT IS NOT OWNING UP TO THEIR FAULTS.</p> <p> </p> <p>VERY VERY IRRATE AND DISSAPOINTED WITH THE BANK.</p> <p> </p> <p> </p> <p>Regards</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Dec 2016, 09:26
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank