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Danica S
1 reviews | Active since Apr 2021
05 Aug 2025, 14:52
Very bad ***** / **** help desk !
Very bad ***** / **** help desk ! I have given all the info and the proof of ***** / **** ... but Capitec insists that you need to wait 30 days to reopen your case ? Excuse me ??? And how will they be able to return funds after 30 days ?? Its a big joke
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Replies (2)
Capitec Bank's replyOfficial
05 Aug 2025, 16:38Good day Danica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2025, 16:38
Official
Good day Danica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Danica S's updateReviewer Update
22 Aug 2025, 14:16Still i have no help from capitec , even after I have logged again after 30 days .... and again asking the exact same questions I needed to answer 100 times
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Danica S's update22 Aug 2025, 14:16
Reviewer Update
Still i have no help from capitec , even after I have logged again after 30 days .... and again asking the exact same questions I needed to answer 100 times