MM
Mandy M
1 reviews | Active since Mar 2015
02 Apr 2025, 07:17
Very bad experience
My new funeral policy (FP***5) not active due to Zanele @ Haarties Village Mall branch where I open the policy on the 28th February. I asked Zanele to debit from my fnb account on the 26th of every month starting from 26March but my account was not debited till today, I dont know what Zanele did wrong, very upset and disappointed as I need this policy to be active.
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Capitec Bank's replyOfficial
02 Apr 2025, 08:36Good day Mandy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Apr 2025, 08:36
Official
Good day Mandy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank