very bad customer service

<p>today i went to the bank to deposit and transfer cash. I wanted to transact at the atm because it's faster and cheaper, but the atm was out of order . I went to report that to the guy who was working at the entrance issuing queue slips. It took him a leg and arm to escalate that matter. While I was still waiting for feedback, they were just playing around making funny signals and laughing at me! Later on another customer came, he then came back to issue a queue slip and didn't say anything to me, i had to force feedback out of his mouth and he didn't say much. I went inside to transact, but later on the atm was working. Tswelello and Tshegofatso need a detailed customer service training they really annoyed me. If Capitec doesn't up their services, I'll take my savings to another bank.</p>