TN
Thumeka N
1 reviews | Active since Mar 2021
24 May 2023, 12:46
Very bad customer service
When I arrived ( 16H50 time) yesterday 5 staff members were dtanding by the entrance and just chatting. i got inside to the person at the door what I am here for and she gave me the ticket. 8 sat there 10 minutes while they buzy chatting nicely by the entrance. Until 17H00 they took their bags and left and I assume it was knocking off time for them. We had to wait 1 person who was working that particular time and it was 3 of us waiting.
At 17H10 I decided to leave as I was already late for Day Care.
Capitec Bank in Phumulane mall , Tembisa
The in one inside the mall
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
24 May 2023, 13:15Good day Thumeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 May 2023, 13:15
Official
Good day Thumeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank