SS
Sinovuyo S
1 reviews | Active since Jan 2024
16 Oct 2024, 09:39
Very bad
Very bad experience since beginning of this year every 3 months they soft freeze my account because of Fica documents,why do I have to submit Fica every 3months, consultants at the bank know nothing they are sending me from pillar to post.Is it legal to Fica every 3months?I'm just waiting for my money and close this account
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Replies (3)SS
Sinovuyo S's updateReviewer Update
16 Oct 2024, 10:04Capitec please release my funds so that I can close this account immediately I've been very patient with you guy's since th beginning of 2024
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Sinovuyo S's update16 Oct 2024, 10:04
Reviewer Update
Capitec please release my funds so that I can close this account immediately I've been very patient with you guy's since th beginning of 2024
SS
Sinovuyo S's updateReviewer Update
16 Oct 2024, 11:00The consultants at your branch aren't helping either
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Sinovuyo S's update16 Oct 2024, 11:00
Reviewer Update
The consultants at your branch aren't helping either
Capitec Bank's replyOfficial
16 Oct 2024, 12:12Good day Sinovuyo,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply16 Oct 2024, 12:12
Official
Good day Sinovuyo,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec