Very bad banking service

There are debit orders which I never authorized and don't even know them, it's small amounts of R40, R45 and all of them amounts to R432. I called Capitec Bank and told the first consultant who's name is Lenkoe Hafani my problem instead he gave me attitude and refused to transfer me to his manager. I ran out of time and had to call in again and spoke to Andile who put me on hold until I had to cancel the call and called again for the third time only then did I get transferred to the manager by the name of Patry. He told me that Capitec Bank will have to charge me R40 for each debit order which means that I won't get my money back because all these amounts are R40 to R45 I tried to plead with him not to do that because I don't have money as it is now and I don't know these debit orders but he told me that there's no other way and said he can only escalate my problem to Complains department. I have been banking with Capitec Bank for almost 10 years and I have trusted them with my money now Today they can't assist me Patry was too arrogant telling me that he doesn't trust that I signed up for these debit orders. Capitec Bank please give me my money