Utterly rude agent that is destroying your business!

Today I had the misfortune of speaking to Xoliswa Cebisa from your internet banking call centre service. She was utterly rude from the very beginning, for no reason. It is very early in the morning to already be on a 'fed up' mode and that is extremely poor customer service. After arguing with me as to why the system had blocked my internet banking access......she then went on to ask a million and one security questions, some of which when I answered, she insisted I answer the way she wants. The only assistance I was requiring is for my internet banking service to be unblocked. I ended up dropping the call without being assisted. Please kindly listen to the call....I, by far it is totally unacceptable that a client is spoken to and treated the way I was. This tells me that Capitec does not care about the client and therefore i in return no longer have trust in you.