DJ
Debbie J

1 reviews | Active since Feb 2013

02 Oct 2024, 11:53

Utterly Fustrated

Utterly fustrated with Capitec for not be able to assist a client with a dispute on a debit order, yes a debi check is in place, yes and agreement is in place BUT NOT FOR THE AMOUNT THAT WAS TAKEN FROM MY ACCOUNT. I fail to understand how Capitec can not assist there clients !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2024, 14:09
Official
Hi Debbie, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Best regards,