Utterly Disgusted with Capitec Service !

A debit that I disputed on the 28/02/2019, was even asked to sign a Card Transaction Dispute Letter by Akeelah Links which I Printed at the Branch on the 07/03/2019 and sent back using the Branches e-mail address, thinking this would be more secure and faster, as I called this afternoon , as no one is reverting back to Me as this has been the 5-8 working days I was advised on 28/02/2019 that this will be resolved. I was told that such an e-mail (Card Transaction Dispute) was not recurved. So once again I’m at the branch doing the same thing!

Is this service? That every 2 days I must come to the Branch , with money I don’t have that is being taken by my Bank?

This is my 3rd Post one helloPeter, thinking some sort of feedback will be reverted back to Me!

How many times will I have to take time off Work to come here and Ask for My Money which is suppose to be kept safe by the Bank is still NOT reverted back to Me!

Disgusted by the Level of Poor Service and Communication, even the number provided to call back the consultants is unavailable ‭(021) ********** ‬.

Utterly Disgusted