JC
Juan C
1 reviews | Active since Jun 2023
06 Jun 2023, 14:47
Utterly disappointed savings account disappear overnight
So utterly disappointed. Saw my savings account disappear overnight only to phone and find out my account was stopped for a payment.. only to enquire by the person who I've received the payment from to say they know nothing about it. So utterly disappointed please sort this out or I will be moving to a different bank
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Replies (2)
Capitec Bank's replyOfficial
06 Jun 2023, 19:06 Good day Juan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply06 Jun 2023, 19:06
Official
Good day Juan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
JC
Juan C's updateReviewer Update
07 Jun 2023, 21:14Was contacted and had a chat with the lady this morning asked them to email me details to move forward still waiting.. can't believe they want me to jump hoops to get my own account active. I will rather bank somewhere else if this is the case.
JC
Juan C's update07 Jun 2023, 21:14
Reviewer Update
Was contacted and had a chat with the lady this morning asked them to email me details to move forward still waiting.. can't believe they want me to jump hoops to get my own account active. I will rather bank somewhere else if this is the case.