1 reviews | Active since Mar 2017
Utterly disappointed
<p>I deposited a cheque at capitec in park station, the consultant was very rude to statr with. i requested a special clearance which i was told it has been put throught , I called last week to find out how far was my request a guy called kwena told me that it takes 4 - 10days and the for special clearance . I called again on day 5 and spoke to Sinazo who told me that she will enquire with the chequing department and call me back she never did . I called again today spoke to noma who told me that the special clearance was not requested and the cheque will clear in 14 days .</p> <p>I will not wait for 14 days when I intitally reqeusted for a special clearance , this means that the rude consultant didnt put my request throuhg on purpose. I would have not requested for special clearance if I could wait 14 days </p> <p> </p> <p>I demand that my cheque is cleared and something has to be done with her. I am utterly disappointed on the service provided. </p> <p> </p>
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
