Utter ******* Service!!!! Capitec Hazeldene

4786 On Saturday the 28th of January me and my fiancé went to Capitec Hazeldene Pretoria East to sort out a small query regarding her bank account...Well I did not expect such utter ******* service!!!!

Her daughter sends her money from the UK each second week...now her daughter sent her money last of last week which has gone of her Barclay's bank account but nothing has reflected as yet..

Well as before mentioned we walked in and was told by your consultant at the door not to take a numbered ticket...her demeanor was that clearly she didn't want to be there and caught smell of alcohol..I really was shocked!!!

Went to sit down and my fiancé was called to be assisted by another consultant...She had such a don't care attitude when she was explained what's going on and nie she could please assist us. The consultant said that the international transfer department is closed and that the swift code changed. Wouldn't Barclay's UK update their site and give the correct swift code if it was updated? And according to me the transaction will give an error when the transfer was done??

My opinion it was passing the buck because it Saturday and consultants that worked there didn't give a sh*t!!! Didn't even take down our contact details or account info details to sort it out for us on Monday...Have you ever???

I am absolutely livered with the service we received!..Now for the person reading this...I have no problem emailing your CEO Mr. GERRIE FOURIE if this isn't sorted by Monday lunchtime!..I DO NOT PLAY NICE! Your consultants gave UTTER ******* service...not forgetting smelling like a brewery at the door!!

Sort this out or this will get ugly!

Wayne