Utter disgusting Service

On Friday I purchased 10gb Vodacom data and never received the data. I confirmed with Vodacom the problem is not on their side so I logged a query with Capitec where they agreed the problem is on their side and will have resolved in 24 hours, On Saturday 02.02.19 I called again and once again a query was logged and told again to wait 24 hours. On Sunday 03.02.2019 I personally went to the branch and they were given the same feedback. I called this morning again and now get told to wait 2 business days. No one seems to care about this query as the department this was escalated too has not even looked into this since Friday 01.02.19. I need this resolved by end of today. I am furious as they quickly deduct your money but do not supply the service.