USELESSSSSSSS BANK

I work overseas and still use my capitec account whilst here. 1: I’ve been told I can’t use an electronic signature but I am out at sea most of the time and we don’t have printer etc on board. So how else am I supposed to physically sign the standing instruction form? I’ve asked for MONTHS for this to be advised and it’s fallen on deaf ears. I’ve asked the info@forex department email countless times to please advise. And nothing. I asked for a person to contact me whilst I’m here and nothing. I’ve asked if there is a private banker. Nothing. It’s not like Capitec bank has an excess of foreign transfer. This is unbelievable. So so useless. I’ve got all the email evidence and it’s just so so bad. When I get home I’m changing banks. Poor service for clients who want to transfer foreign currency back home. How would even telephonically clear my money whilst overseas? Another question I’ve asked and received no response. Absolutely shocking. I am appalled by the service delivery. Useless excuse of a bank. So much for tech savvy