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eugene S

1 reviews | Active since Mar 2009

28 Feb 2019, 08:41

Useless voice prompt

I had a ********** debit order go through my account this morning (28/2/2019), tried contacting this bank on the number on the website and banking app, just get a stupid voice prompt with which I can do nothing, I am not close to my branch, so what now Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Feb 2019, 12:57
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank