useless *******

I transfered money from my own fixed savings to the main account all on the app, get the sms notifcation money in my account and when I open the app again to check the money has vanished.

whatsapp support useless telling me I made an error they cant help me or give a reference, went into a branch thinking i can get assistance but got attitudinal and rude explanation telling me i sent the money elsewhere but my statement shows the money in but not going anywhere else.

so capitec stole my money and cant trace it back