WB
Wisani B

1 reviews | Active since Oct 2021

16 Dec 2021, 16:55

Useless service

Useless bank, i mistakenly sent R200 to a standard bank account, i called capitec bank same time, and asked them to reverse it, mind you its not yet reflected to the person acc, capitec said they will charge me R150 for that, like really. It's about time i change this bank

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Dec 2021, 16:58
Official
Good day Wisani 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2022, 11:41
Official
Hi Wisani 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank