cG
christiaan G

1 reviews | Active since Aug 2015

04 Mar 2024, 15:30

useless service

went to a branch to reverse debit order that i cancelled then charges R50 for the reversal didn't get the money in my account just tells me no reversal was not approved asked online to speak to manager refuses to get the manager to contact me

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Mar 2024, 17:21
Official
Good day Christiaan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
cG
christiaan G's update07 Mar 2024, 08:12
Reviewer Update
Still nothing has been sorted out or given any feedback?