Useless service

Be careful when closing your Capitec bank account. These untrained & unprofessional people don't close the account fully. I went to the bank at cosmo city to have my account closed, gave my Capitec card in to the consultant had papers to sign to advise that the account has now been closed. A day later returned to have a new account opened then was told the account has still not been closed. So I cannot open another account. I was told that I should pay R50 to replace the card but it wasn't my stupidity. BUNCH OF IDIOTS NOT EVEN THE BRANCH MANAGER CARED now I gotta run to the bank everyday to see if the account has been closed.