TP
Tidi P

1 reviews | Active since May 2013

11 May 2015, 15:27

Useless ******* Of App.

Good day.<br> <br> I was under the impression that this bank was the best move for me and my family at large.<br> I dragged them all from FNB to Capitec singing praises.<br> We were all used to internet banking and we just didn't know what we will be getting ourselfs into with Capitec and what they call internet banking.<br> <br> Are you guys so rural or ******** and sleeping? Or are you just so pompous to consider all APP complains?<br> All of us migrating to your bank, we will easily leave without loosing anything.<br> Who the hell came up with this APP and why are your users suffering because of this nonsense? Learn from FNB and \SPEND"money to see how this should be done. And where in 2015 can a bank call internet banking a useless activity that requests you go back to your phone APP to connect to the internet banking? Which cellphone APP? The APP that never worked even once. Again how pathetic do you guys come? Who must into a bank to correct an APP? <br> Do you think we have time for these childish nonsense? <br> This is my first and last complain"

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 May 2015, 16:24
Official
Hello tphago,

I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank