1 reviews | Active since Jul 2017
Useless, pathetic and rude agents
Capitec should employ people who knows how to deal with customers if your staff don't know how to talk with your clients please get rid off them... Your service is pathetic calling me every 2nd bladdy day with the same questions... Don't your staff make notes? Your staff is rude uneducated stubborn.... I will share this with everyone on social media about your pathetic service... I'm treated with no dignity and respect I wish I never had my account with you... I want a manager to make contact with me not a team leader nor a supervisor but a manager and please pull your recordings of today where your agent interrupts me n drop the call in my ears.... My next review wouldn't be so nice believe me.. You have till 13:00 today to call me or 13:15 will be the next review about y'all service...
I acknowledge your posting, and have referred it to Tanya De Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Tanya De Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
