DB
Damen B

1 reviews | Active since Jan 2026

19 Jan 2026, 16:31

Useless - NEVER use them for your business needs

If I could rate minus 10 I would. I opened an account for my business and from day 1 my clients have not been able to pay anything into this account - ZERO feedback on over 100 emails only to find out almost 1 month later that their useless ***** department blocked my account from the get go - provided the documents they requested and now absolute ****** silence yet again! I can’t use a bank for business purposes who cant even do their own job. Worst bank I have ever had the displeasure of dealing with. USELESS.

0
Replies (4)
Capitec Bank
Capitec Bank's reply19 Jan 2026, 16:37
Official
Hi Damen, you are through to Vuyiseka. Thank you for contacting Capitec bank. I hope you are well. Thank you for your patience. How may I assist you today?
DB
Damen B's update19 Jan 2026, 16:44
Reviewer Update
Patience is at zero - get your bank specifically Cindy Gubevu to do her job. No response since Friday morning. I am now posting on every public platform to warn any potential business owners. Your bank clearly cannot assist business customers.
Capitec Bank
Capitec Bank's reply19 Jan 2026, 16:56
Official
I sincerely apologise for the inconvenience caused, please stay on the chat I will transfer you to the business department for further assistance
Capitec Bank
Capitec Bank's reply22 Jan 2026, 11:53
Official
 Hello Damen

With reference to our telephone conversation and email correspondence. 

I trust that you are satisfied with the outcome.  We have proceeded to close your complaint. 

Kind regards, 

Capitec Bank