USELESS N ****MERS

One thing that capitec bank is very good at is being USELESS!!! on 29th april 2023 my husband tried to use bank app it was not working, he thought aha it's just network its month end we all know how capitec app behaves month end mos. He decided to go to the atm lo behold he card was not working, it couldn't swipe/withdraw/transfer. He then went to the bank on the 2nd may only to be told they need to update fica, the audacity to block the card cause of the fica you never ever send a mere sms that it needs to be updated He lost his id early this year, so they told him at capitec musina that he needs to do temporary id so they can assist him which he did yet the card is still not working today on the 11th I'm very annoyed and irritated with the service capitec offers!!!!!!!!