SD
Siyabonga D

1 reviews | Active since Jun 2022

02 Oct 2024, 10:54

useless investigation and complaints dept Team

capitec investigation team as well as their complaints department should just close down . you know reporting *****ulent transactions on my account to those useless and *********** capitec team was just a waste of time . and shame on you guys if that is what you get paid for to just tell the client apologies unfortunatetly we cant reverse the *****ulent transactions. which also i suspect these activities are orchastrated by the inside staff or our bankings info are leaked by the inside team to the *****sters . i will never trust this bank with my money , as ever this incident happened i even track a R10 transaction. i am so ready to move my account

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2024, 11:19
Official
Good day Siyabonga. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank