CB
Christo B

1 reviews | Active since Sept 2022

01 Jul 2023, 17:52

useless help centre

Help centre is very unprofesional and useless to assist with any query with my ''send cash'' that is not working for almost 2 days now ,it only show that it is unavailable, the only help I get is to be told to keep trying the payment. How long do I keep on trying ,and be unsuccessful until somebody can actually help me?

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Jul 2023, 10:35
Official
Good day Christo  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank