Useless Global One card

Got to admit I had high hopes when I joined the bank but my experience got from bad to worse when I used their services, Firstly on the day I opened the account, the consultant refused to activate my banking app unless i made a deposit which i did but when i returned he was already helping the next person so i left. Secondly I'm interested in forex trading when i attempted a deposit into my trading account the card did not work, i was told to activate the card for online shopping but again the card did not work, only to be told that the card can not be used for such transactions, their so called Global One card is not a Global One card after all. looking forward to closing this account as soon as i open a new one.