KM
Kebone M
1 reviews | Active since May 2022
13 Jul 2024, 06:34
Useless debit order system
Such an inconvenience bank. I don't know what's the point of giving them a date to debit your account cause they just don't follow it. They supposed to debit the 15th which is a Monday but no they choose to debit on the 12th, like useless system they have.
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Replies (3)
Capitec Bank's replyOfficial
13 Jul 2024, 08:21Good day Kebone.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply13 Jul 2024, 08:21
Official
Good day Kebone.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
KM
Kebone M's updateReviewer Update
13 Jul 2024, 10:47My question now is, who must pay for the "unpaid" transactions charges?
KM
Kebone M's update13 Jul 2024, 10:47
Reviewer Update
My question now is, who must pay for the "unpaid" transactions charges?
KM
Kebone M's updateReviewer Update
23 Jul 2024, 10:56I need to find out about the tracking system that can't seem to be able to fall on the salary date. When checking next debit order date it says 13 Aug which is a Tuesday and 15 is Thursday, how is that helping us not having arrears? Now my credit status is messed up as you debit and reverse my account saying it's a debit order dispute.
KM
Kebone M's update23 Jul 2024, 10:56
Reviewer Update
I need to find out about the tracking system that can't seem to be able to fall on the salary date. When checking next debit order date it says 13 Aug which is a Tuesday and 15 is Thursday, how is that helping us not having arrears? Now my credit status is messed up as you debit and reverse my account saying it's a debit order dispute.