Useless consultants, who don't know

I went to apply for a personal loan at a Capitec bank branch at corner Harrison & Main. Upon arrival got my number and waited got help from Shonisani hu told me I needed to get a recent payslip so I went to get it.

I came back again this time I found no1 to meet me at de door as its supposed to be and there was no1, I even thought it was closed all de staff was behind only two ppl were there jst staring @ me and I asked them if they were closed and they said no.sat down and waited 4 sum tym and finally Sxolile came from de back to assist me and told me that they need confirmation letter, I tried to give him the HR number still she refused to take it. for the second time I went to fetch the letter.

Now I came back with all what they requested, and they told me they dnt need confirmation letter they just needed the number, still they couldn’t assist me and kep my documents.

I am very ****ed of with the ****en *********** consultants at this branch, I wasted my time and money doing up and down, THIS IS UTTER RUBISH, AND ITS NOT ACCEPTABLE. This people are useless and I wonder if they even qualify to do the job, they don’t know what they are doing and action must be taken, I will take this further if no action is taken for this ****en useless consultants