Useless cardless services

I am so angry with the cardless service of Capitec, I forgot my card at home and I decided to use my APP on the 30/06/2020 send myself cash so that I can withdraw and pay my rent, guess what till today I am running up and down to different Capitec banks but I still cannot get my money bank to my account. The consultant said the problem with cardless started on the Saturday the 27th but Capitec clients did not receive any notification regarding the problem. On the 30th I was told to wait for 24hours for the money to be in my account, on the 1st after waiting for 24 hours I called the customer care line and a ticket was raised and I was asked for another 24 hours, on the 2nd I went back to the branch they called to follow up on the matter and the ticket was raised again, Now I don't know who to call again cause I don't get help it's the 3rd of June today I haven't paid my rent. CAPITEC please take us seriously.