GM
Given M
1 reviews | Active since May 2021
10 Oct 2025, 14:12
Useless Capitec Mobile
Capitec Mobile is the worst invention ever in the world. Can go offline for hours and you end up not receiving calls, can't make calls, can't access their mobile banking, data services also offline. when you call their client care you receive no assistance. I regret leaving FNB and coming to Capitec because with FNB i never experienced such.
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Replies (3)
Capitec Bank's replyOfficial
10 Oct 2025, 14:35Good day Given
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply10 Oct 2025, 14:35
Official
Good day Given
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
GM
Given M's updateReviewer Update
10 Oct 2025, 14:40So I have to be offline until the next business day? Thanks n=but no thanks, i will take my money to where I am valued. Your response is just the same on all the queries to show that you don't value your customers at all
GM
Given M's update10 Oct 2025, 14:40
Reviewer Update
So I have to be offline until the next business day? Thanks n=but no thanks, i will take my money to where I am valued. Your response is just the same on all the queries to show that you don't value your customers at all
Capitec Bank's replyOfficial
16 Oct 2025, 08:16Good day Given,
We were unable to reach you and have now closed your complaint. Should you wish us to revisit the matter, please send us an email or call us.
Email: ***
Call: ***
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint. Should you wish us to revisit the matter, please send us an email or call us.
Email: ***
Call: ***
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply16 Oct 2025, 08:16
Official
Good day Given,
We were unable to reach you and have now closed your complaint. Should you wish us to revisit the matter, please send us an email or call us.
Email: ***
Call: ***
Kind regards
Capitec Bank
We were unable to reach you and have now closed your complaint. Should you wish us to revisit the matter, please send us an email or call us.
Email: ***
Call: ***
Kind regards
Capitec Bank
Best regards,