GE
Gavin E

1 reviews | Active since Dec 2020

11 Jun 2025, 14:27

Useless Capitec Business Department

It is with regret that I am now forced to close all my and my wifes 3 business accounts plus our own and our sons personal accounts as result of 1 frustration after another with Capitec Business.

At this rate I 100% believe that Capitec Business will be the downfall of Capitec as it is by far the most useless department I have ever had the misfortune of dealing with in my entire 57 years of my life.

2 Weeks to wait for a new Debit Card and still do not have it. 2 Weeks to sort out a new merchant machine for the new business. 2 Weeks to set up a new Business account 2 Weeks to set up a 32 day notice saving account 2 Years of being told we will be able to buy Prepaid Elecrticty on the Business App the same as on the personal App but yet still not possible.

Well Sorry but your 2 week BS period is over

Strange how so many people we contacted in the start no longer work for Capitec

Good Bye

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Jun 2025, 14:35
Official
Good day Gavin Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank