Useless Capitec Bank even Worse in Customer Service. Bank for Profit not Customers

On 28 February 2023, I fell victim to ********. I reported a total amount of R11000 to Capitec Bank. I received a reference number and was told to open a ******** case and provide them with the case number and affidavit, etc. Numerous phone calls and emails and WhatsApp messages later and I was told of a waiting period between 14 to 21 days. I have been phoning countless times, face my references, being put on hold to get to their ***** department, and eventually my calls (yes ALL MY CALLS TO THEIR ***** DEPARTMENT gets dropped EVERYTIME. So I decided to expose Capitec on this platform and also to close off any business with them and find myself a bank that actually wants to help it's customers. I will also take my family away from Capitec Bank and advise friends to do the same.