JR
Jessica R
1 reviews | Active since Aug 2022
05 Aug 2022, 17:32
Useless Capitec
This is bull#@$£ 2 days no banking. Its fine use your card. I'm waiting for money from America as this is pay day. My electricity went of and I have kids to feed. Can't access my own money. We working on it is all they tell us. Should I rather start changing banks. Seems like your IT guys have no idea what they doing really???????
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 17:37Good day Jessica
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:37
Official
Good day Jessica
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
JR
Jessica R's updateReviewer Update
05 Aug 2022, 17:47This is a automated reply. Really????? Take time and read your customers complaints. This answer is has no explanation to my review
JR
Jessica R's update05 Aug 2022, 17:47
Reviewer Update
This is a automated reply. Really????? Take time and read your customers complaints. This answer is has no explanation to my review
Capitec Bank's replyOfficial
06 Aug 2022, 13:13Good day Jessica
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 13:13
Official
Good day Jessica
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards