Useless Call Centre and Consultants

<p>I have been banking with this bank for many years now, their call centre is the worst experience ever. They can not help you and they will tell you to go to the branch. when you get to the branch the consultant has to call the call centre to be able to call you, now why was I told to go to the branch in the first place. No the worst is when they give money to the 3rd parties over and over again after I have told them I have no contract with the company and the company will keep debiting my account until there is no money in the account, and they will continue giving them money even thoough there is no money in the account and my account will go into an overdraft even though I dont have any overdraft facility with the bank, and I have a savings account. They are not helpful and they are useless. I never believed that this bank was just a rubish bank until I experinced it first hand.</p>