Useless

I wish there was a star lower than this, but unfortunately not 🙄 WORST service ever from Capitec bank. Cannot even get statements from them, let alone a copy of the contract that is promised to be sent to you when taking out a loan with them. Now being handed over to lawyers because I stopped the debit order due to the fact that when I went to the Liberty Midlands Mall branch to get a settlement amount, nobody could find my details on the system 😐 even after the lady at the bank tried to assist, making I can't even recall how many phone calls with no luck. Don't get any responses via email and when I phone, I am being transferred from the one person to the next and still can't be assisted. Honestly, has anyone else had an issue like this with Capitec Bank??