TM
Tiisetso M

1 reviews | Active since Feb 2016

06 May 2019, 14:23

Useless branch

Bank is a joke. Till today ATM does not deposit while they charge hilarious amounts for depositing inside. When you complain they say email the headoffice and they do not respond. On the busiest weekends and the most recent holiday May the 1st the atm was offline. On Saturday the 4th ATM did not have money for few hours. Today the 6th deposits are offline nearest branch is either Olieven which they adviced it’s also offline. The frustrations of this pathetic bank is getting out of hand and costly

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 May 2019, 09:07
Official
Please accept my sincere apology for the inconvenience caused. 

Brendon Joseph will take ownership of this investigation and will provide you with feedback within the next 5 working days.  I trust that the matter will be resolved to your satisfaction. 

Complaint Management
Capitec Bank

Best regards,