ES
Eugene S
1 reviews | Active since Feb 2018
01 Dec 2021, 19:45
Useless banking group to bank at
What a strange and useless branch, Capitec Branch in Blue Valley Mall. Went this afternoon to pay money into my account, ATM is off, went into the bank. The lady at the reception informed me they cannot do deposits at all. Really, and if I had a business and wanted to deposit my business money into my business account? I need to say that this is not the first time this has happened. I am going to find myself a new banking group and not a bank that is run like a ****a shop.
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Replies (2)
Capitec Bank's replyOfficial
01 Dec 2021, 19:58Good day Eugene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply01 Dec 2021, 19:58
Official
Good day Eugene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 19:53Hi Eugene
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:53
Official
Hi Eugene
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank