ZB
Zandi B

1 reviews | Active since Sept 2016

24 Aug 2018, 11:50

Useless Banking App

Everytime I get paid the Capitec App becomes useless because it doesn't open on busy days. What's the use of having the App if you can't use it when you need it. It works fine during the month.

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Replies (2)
Capitec Bank
Capitec Bank's reply24 Aug 2018, 12:14
Official

I acknowledge your posting and have referred it to Wendy Mbelekane for immediate attention.

Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply30 Aug 2018, 11:31
Official

Good day Mr Barley

As discussed via the telephone, your issue was dealt with.

Wendy Mbelekane

Complaint Management

Capitec Bank

Best regards,