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zandile S

1 reviews | Active since Sept 2015

04 Jun 2020, 17:44

Useless bank without facts

Hi Capitec blocked my account on 26/05/2020 without my knowledge , I am in the Network Marketing business with different companies to make extra income , I receive various payments from people who buy products and some pay for trading classes, people I also sent money to from my account their accounts are blocked without their knowledge , I’m being told the funds were from a ********** account , how was I supposed to know where the funds were coming from , I’m really not happy how they are handling this whole thing , I need the accounts of the people I sent money to be unblocked ASAP

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jun 2020, 08:45
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank