Useless Bank with no security.

Good day

How do you expect people to trust a bank that is not able to prevent theft from accounts then denies that it is possible instead of trying to find the solution?????

A large amount of money was ****** from us. Someone seemed to have hacked our account and stole R11 000 from us. We phoned yesterday and was told that if the money is availble in the other account we could maybe get it back after 60 days. When I phoned again today I was told that the insident was never logged and it is impossible for someone to ***** the money that way.

Capitec refuses to fix their gaps in security and blames the consumer for the problem.