NG
Nombuiselo G

1 reviews | Active since Nov 2022

13 Apr 2025, 08:24

USELESS BANK THAT DOESN'T PREVENT ***** ACTIVITIES

A few days ago I reported ***** activity from a company called Just Fashion claiming to be giving away free Dove products from an online survey. I told the bank consultant Vuyiseka that they debited a small amount but twice and that their link seems to be unavailable. This useless consultant says I should try calling the ****mers like I'm so ****en dissapointed in this bank. I've had this account since 2010 and they are becoming useless and useless by the day. Today these ****mers took R166 from my account and attempted to take another R600 but unfortunately I had insufficient funds. She also then told me they cannot reverse these funds even if they are still pending....YUCK!!

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Apr 2025, 09:09
Official
Good day Nombuiselo, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
NG
Nombuiselo G's update22 Apr 2025, 15:17
Reviewer Update
Thank you Capitec for resolving my issue. I appreciate it 🙏